New Boutique Hotel Opportunity

Join the opening team of a new boutique hotel in Blantyre

We are recruiting five full-time hospitality professionals to help launch and operate a new boutique hotel in Blantyre, Malawi. Click any position below to view the full responsibilities and requirements.

Blantyre, Malawi

Full-time

5 Positions

recruitment@polluxpms.com

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How to use this page: Click any position card to expand and see full details. You can also share or open a direct link for a specific position, for example index.html#chef.

Application guide: Choose the position you want, review the requirements, then email your updated CV and supporting documents to recruitment@polluxpms.com using the position title as the subject line. Applications close on 28 October 2026.

Available Positions

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Reporting to Managing Director

Duty Station Blantyre, Malawi

Employment Type Full-time

Experience 5+ Years

A new boutique hotel in Blantyre is seeking a highly competent, results-driven and experienced GENERAL MANAGER to lead its day-to-day operations and establish a culture of exceptional hospitality, operational efficiency and outstanding guest service.

The successful candidate will provide overall operational leadership, coordinate all hotel departments and ensure that the establishment operates profitably while maintaining high standards of service delivery.

Key Responsibilities

Oversee the day-to-day operations of all hotel departments, ensuring smooth and efficient service delivery.
Establish, implement and monitor Standard Operating Procedures (SOPs) across all departments.
Recruit, supervise, train and evaluate employees to maintain high performance and professional standards.
Monitor hotel revenue, occupancy, expenditure, operating costs and overall financial performance.
Develop and implement strategies to increase bookings, improve guest satisfaction and grow revenue.
Supervise the FOOD AND BEVERAGE SUPERVISOR, Front Office Supervisor and Stores and Procurement Clerk.
Ensure effective coordination between reception, housekeeping, kitchen, restaurant, bar and other operational functions.
Monitor guest feedback, resolve significant complaints and ensure consistent service quality.
Oversee purchasing arrangements, supplier relationships and the efficient use of hotel resources.
Coordinate reservations, online booking platforms, promotional activities and marketing initiatives.
Ensure compliance with applicable employment, health, safety, hygiene and hospitality regulations.
Prepare daily, weekly and monthly operational reports for the Managing Director.
Identify opportunities to improve profitability, control costs and expand the hotel's market presence.

Minimum Qualifications and Experience

Bachelor's degree in Hospitality Management, Tourism Management, Business Administration or a related field.
At least five (5) years of relevant experience in the hospitality industry, with demonstrated experience in a senior supervisory or management position.
Proven ability to manage hotel operations, lead multidisciplinary teams and maintain high service standards.
Strong understanding of budgeting, revenue management, cost control and operational reporting.
Good knowledge of hotel reservation systems, front office operations and food and beverage operations.
Excellent leadership, communication, problem-solving and decision-making skills.
Computer proficiency and the ability to prepare professional management reports.
High levels of integrity, accountability, professionalism and commercial awareness.

Apply for GENERAL MANAGER
Send your CV and supporting documents before 28 October 2026.

Apply Now

Reporting to GENERAL MANAGER

Duty Station Blantyre, Malawi

Employment Type Full-time

Experience 3+ Years

A new boutique hotel in Blantyre is inviting applications from qualified, experienced and service-oriented hospitality professionals for the position of FOOD AND BEVERAGE SUPERVISOR.

The successful candidate will oversee kitchen, restaurant and bar operations, ensuring excellent food quality, efficient service delivery, proper stock control and compliance with food safety and hygiene standards.

Key Responsibilities

Supervise the daily operations of the kitchen, restaurant and bar.
Coordinate chefs, waiters and bartenders to ensure efficient service delivery.
Monitor food preparation, presentation, portion sizes and consistency.
Assist in menu development, menu costing and food production planning.
Ensure compliance with food safety, sanitation and kitchen hygiene requirements.
Monitor food and beverage costs and minimize wastage.
Maintain appropriate food and beverage stock levels in coordination with the Stores and Procurement Clerk.
Ensure proper storage, handling and rotation of food and beverage supplies.
Prepare staff duty rosters and monitor employee attendance and performance.
Ensure that restaurant and bar areas are properly prepared before service.
Monitor guest feedback and address complaints relating to food and beverage services.
Train staff on service standards, hygiene, safety and professional conduct.
Prepare departmental reports on stock consumption, wastage, service performance and operational requirements.
Work closely with the GENERAL MANAGER to improve service quality and departmental profitability.

Minimum Qualifications and Experience

Diploma in Hospitality Management, Culinary Arts or Food Production.
At least three (3) years of relevant experience in kitchen, catering or food and beverage operations, preferably with supervisory responsibilities.
Good knowledge of food preparation, menu planning, food costing and portion control.
Understanding of food safety, sanitation and hygiene standards.
Experience in stock control, staff supervision and food and beverage cost management.
Strong organizational, communication and leadership skills.
Ability to work under pressure and coordinate multiple activities during busy service periods.

Apply for FOOD AND BEVERAGE SUPERVISOR
Send your CV and supporting documents before 28 October 2026.

Apply Now

Reporting to GENERAL MANAGER

Duty Station Blantyre, Malawi

Employment Type Full-time

Experience 3+ Years

A new boutique hotel in Blantyre is seeking a trustworthy, organized and detail-oriented Stores and Procurement Clerk to support its purchasing, inventory and stores management functions.

The successful candidate will be responsible for maintaining accurate stock records, coordinating procurement activities, receiving and issuing supplies, monitoring stock movements and ensuring that hotel departments have the materials required for efficient operations.

Key Responsibilities

Receive, inspect and record goods delivered to the hotel, ensuring that quantities and quality correspond with approved orders.
Maintain accurate inventory records, stock cards and stores documentation.
Issue supplies to authorized departments against approved requisitions.
Monitor stock levels and prepare timely replenishment requests.
Obtain supplier quotations and assist with price comparisons and purchasing documentation.
Coordinate with suppliers regarding deliveries, product quality and outstanding orders.
Maintain proper storage arrangements and ensure that stock is kept secure and organized.
Conduct regular physical stock counts and reconcile the results with inventory records.
Investigate and report stock discrepancies, wastage, damaged goods and expired items.
Maintain procurement files, delivery notes, invoices and goods-received records.
Coordinate with the FOOD AND BEVERAGE SUPERVISOR to monitor food and beverage stock requirements.
Assist with the procurement of housekeeping, maintenance, office and other hotel operating supplies.
Prepare weekly and monthly stock movement and procurement reports.
Ensure that all purchases and stock issues follow the hotel's approval procedures.
Support transparent procurement practices and maintain professional relationships with suppliers.

Minimum Qualifications and Experience

Diploma in Procurement and Supply Chain Management, Logistics, Accounting, Hospitality Management or a related field.
At least three (3) years of relevant experience in procurement, stores, inventory management or a similar role.
Good understanding of stock control procedures, purchasing documentation and inventory reconciliation.
Strong numerical, record-keeping and organizational skills.
Computer proficiency, particularly in Microsoft Excel and inventory systems.
Ability to prepare accurate stock reports and maintain well-organized records.
Good communication, negotiation and supplier coordination skills.
Demonstrated honesty, integrity and attention to detail.

Apply for Stores and Procurement Clerk
Send your CV and supporting documents before 28 October 2026.

Apply Now

Reporting to GENERAL MANAGER

Duty Station Blantyre, Malawi

Employment Type Full-time

Experience 2+ Years

A new boutique hotel in Blantyre is inviting applications from professional, customer-focused and experienced hospitality personnel for the position of Front Office Supervisor.

The successful candidate will oversee front desk operations, reservations, guest relations and the coordination of reception and housekeeping activities to ensure a seamless and welcoming guest experience.

Key Responsibilities

Supervise daily front office operations and ensure professional guest service.
Oversee guest check-in and check-out procedures, room allocations and guest registration.
Manage reservations, telephone enquiries, email correspondence and booking requests.
Ensure accurate guest billing, invoicing and payment processing.
Coordinate with housekeeping to ensure that rooms are cleaned, inspected and ready for arriving guests.
Monitor room availability, occupancy levels, arrivals, departures and room status.
Handle guest complaints and resolve service issues professionally.
Train, supervise and evaluate reception staff.
Ensure that guest information, reservation records and front office documentation are maintained accurately.
Support the management of online travel agency platforms and other reservation channels.
Prepare front office reports, including occupancy summary reports.
Maintain guest confidentiality and ensure the security of guest information.
Coordinate with the GENERAL MANAGER on service improvements and operational matters.
Assist with guest feedback collection, repeat bookings and promotional activities.

Minimum Qualifications and Experience

Diploma in Hospitality Management, Tourism or a related field.
At least two (2) years of experience in front office operations, preferably with supervisory responsibilities.
Good knowledge of hotel management systems, front office procedures and guest account management.
Computer proficiency and the ability to prepare accurate operational reports.
Excellent verbal and written communication skills.
Strong customer service, problem-solving and conflict-resolution abilities.
Good organizational skills and the ability to manage multiple tasks effectively.
Professional appearance, integrity and attention to detail.

Apply for Front Office Supervisor
Send your CV and supporting documents before 28 October 2026.

Apply Now

Reporting to FOOD AND BEVERAGE SUPERVISOR

Duty Station Blantyre, Malawi

Employment Type Full-time

Experience 2+ Years

A new boutique hotel in Blantyre is seeking a skilled, creative and disciplined Chef to join its kitchen team and contribute to the delivery of exceptional dining experiences.

The successful candidate will be responsible for food preparation, menu execution, presentation, kitchen hygiene and maintaining consistent food quality in line with the hotel's standards.

Key Responsibilities

Prepare and cook meals according to approved menus, recipes and established quality standards.
Ensure that food is consistently presented attractively and served at the appropriate temperature.
Maintain proper portion control and minimize food wastage.
Assist with menu planning, recipe development and ingredient requirements.
Ensure that ingredients are fresh, properly stored and handled in accordance with food safety standards.
Maintain cleanliness and hygiene throughout the kitchen and food preparation areas.
Monitor kitchen stock consumption and communicate replenishment requirements to the FOOD AND BEVERAGE SUPERVISOR.
Ensure that kitchen equipment and utensils are properly used, cleaned and maintained.
Follow established procedures for food storage, stock rotation and waste disposal.
Coordinate with other kitchen staff to ensure timely preparation and delivery of orders.
Assist with food preparation for special events, group bookings and other catering requirements.
Follow instructions from the FOOD AND BEVERAGE SUPERVISOR and contribute to maintaining a disciplined, efficient kitchen.
Report equipment faults, food quality concerns and operational challenges promptly.

Minimum Qualifications and Experience

Certificate in Professional Cookery, Culinary Arts, Food Production, Hospitality or a related field.
At least two (2) years of relevant experience in a hotel, restaurant or professional kitchen.
Good knowledge of food preparation techniques, cooking methods and food presentation.
Understanding of food safety, kitchen sanitation and proper food storage.
Ability to follow recipes, maintain portion consistency and control wastage.
Good teamwork, time management and organizational skills.
Ability to work under pressure and meet service deadlines.
Creativity, attention to detail and a commitment to maintaining high food quality.

Apply for Chef
Send your CV and supporting documents before 28 October 2026.

Apply Now